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Section 12
Statements to Elicit Responses from Online Clients

Question 12 | Test | Table of Contents

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-Substance Abuse and Mental Health Services Administration. Using Technology-Based Therapeutic Tools in Behavioral Health Services. Treatment Improvement Protocol (TIP) Series 60. HHS Publication No. (SMA) 15-4924. Rockville, MD: Substance Abuse and Mental Health Services Administration, 2015.

Peer-Reviewed Journal Article References:
Smucker Barnwell, S. V. (2026). Evolving models in ethical telepsychology. Practice Innovations. Advance online publication

Holmes, S., Elliott, T., Broman-Fulks, J., Hutchinson, C., & Reagan, K. (2026). Bridging the gap? Addressing mental health disparities in rural areas through telehealth implementation. Journal of Rural Mental Health, 50(1), 3–11.

Hantke, N., & Gould, C. (2024). Telemental health may be here to stay, but do we like it? Clinical Psychology: Science and Practice, 31(4), 504–505.

QUESTIONS 12
-What are three statements to use to express empathy? 
-What are two statements to use to obtain permission?
-What are three statements to facilitate normalizing?
-What are three statements to facilitate restating?
-What are two statements to facilitate nurturing and collaboration?
-What are three statements to use to elicite commitment from the client?
-What are three statements to use to promote taking credit for change?
-What are three statements to emphasize strengths and nurturing hope?
-What are three statements that assist the client with goal setting?
-What are four statements to gather more information?
-What are four statements to facilitate enhancing motivation?

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