Promotional/Advertising Requirements

Refunds

The Healthcare Training Institute has a Satisfaction Guaranteed refund policy. A refund can be given at any time for any reason. Refunds will be granted up to 90 days after the date of purchase. After this date no refund will be granted.

Course Expiration

You have one year from the date of purchase to complete your course. If you need an extension contact customer service at info@mentalhealthce.com.

Target Audience

Psychologists, Counselors, Social Workers, and Marriage and Family Therapists

Commercial Support

We are committed to providing our learners with unbiased information. The Healthcare Training Institute never accepts commercial support and our authors have no significant financial or other conflicts of interest pertaining to the material.

ADA

If you have special needs due to a disability or other circumstance, please contact our ordering taking service at 1-800-667-7745 to inform us of your special needs, to enable us to make accommodations accordingly. We comply with all local, state and federal regulations including the American’s with Disabilities Act.

Grievances

Should you have a question or concern about any of our courses or the functioning of this website contact us at Questions? 800.667.7745; Voice Mail: 317.348.0121 Email: info@mentalhealthce.com. You may register complaints with the approval entity with an option to appeal to their licensing Board if an attendee is displeased with the results of the process.

Psychologist Test Limit

What if I don’t pass a test?
For Psychologists, each test may be taken up to 3 times. After submitting a test for scoring, if you do not achieve a passing score, you will be told which items were incorrect.

Interactive

Our distance learning courses are not interactive course.

What is covered in course fee?

If you choose the “By Mail Format” you will receive via First Class Mail a manual, answer book, and CD or DVD. You have the option of having the certificate mailed to you via first class mail or e – mailed to you

If you choose the online format you will receive nothing via First Class Mail. All coursework is electronic and taken online. You do have the option to have the certificate e-mailed to you.

How to Take a CE Course and Awarding Certificate

  1. Add Course to cart. Read all course content FREE.
  2. Take Test and get unlimited FREE scoring of your Test answers.
  3. Get CE Certificate instantly via email and download. Your Account maintains your CE history.
  4. if you order a course by Mail, you have the option for the Certificate to be mailed.

    Contact

    Questions? 800.667.7745; Voice Mail: 925-391-0363 Email: info@mentalhealthce.com

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Timing of Shipment of Orders:

Orders received before 10:00 AM E Monday are mailed via USPS that Monday from Florida.
Orders received after 10:00 AM E Monday will be mailed the following Monday from Florida.